Frequently Asked Questions
If you’re thinking of booking Forget Me Not for the first time then you’ll find our FAQ section below a handy point of reference. If we haven’t covered your specific query contact us, email: firstname.lastname@example.org or telephone 01797 226583
What is arrival/departure time?
Arrival is not before 4.00pm and departure is 9am. If you would prefer to arrive earlier, please contact us.
Are bed linen and towels included in the price?
Yes, excluding beach and swimming towels.
Is heating/electricity included in the price?
Do I have to do a full clean before departure?
No, but you are asked to leave the property clean and tidy at the end of your stay. Departure guidance is in Forget Me Not.
Can I bring my pets?
Are your properties family-friendly such as, are cots/highchairs provided?
We can provide a highchair, you’ll need to bring your own cot and cot linen.
What is a short break? – Can I book a midweek stay?
Yes, out of high season from 3 to 6 nights, either midweek or over the weekend.
Would you be able to reserve Forget Me Not for me until I confirm?
Yes we can hold Forget Me Not for you for a few hours or overnight until you can confirm your holiday plans.
Is there any flexibility on the arrival day?
Forget Me Not is a Saturday changeover. This is to maximise bookings. We can sometimes be flexible so please contact us. Each request is entirely at our discretion.
Booking conditions – what are they?
Once you have made your booking you enter into a legal contract with us. Please read our booking conditions.
What if I need to cancel a cottage holiday?
We are aware that circumstances change and we are always happy to try and arrange an amendment to a booking, maybe alternative dates. If you need to cancel a holiday completely please notify us by telephone or email immediately.
What is a refundable security deposit? And how long will it take to be refunded?
This covers any damage or breakages that may occur during your stay. The money is refunded to you in the same way we received the deposit
Access for all
Forget Me Not is a bungalow and is all on one floor. It has a gentle slope from the road to the front door. Please contact us if you have special requirements.